The Ambry CARE Program®

Our award-winning digital health tool that helps you make proactive healthcare a reality, bringing Comprehensive Assessment, Risk, and Education (CARE) into your team’s workflow.

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How CARE Works

The CARE (Comprehensive Assessment, Risk, and Education) platform integrates a suite of digital health tools to help healthcare providers identify high-risk patients for certain health conditions and/or who qualify for genetic testing. CARE offers built-in resources for patient education, genetic test ordering, results reporting, and connecting patients to genetic counseling. By embedding CARE within a clinic or health system’s existing workflows, healthcare teams and their patients are supported at every step.

In 2026, Ambry’s end-to-end program was awarded the “Best Overall Health Informatics Solution” in the 10th Annual MedTech Breakthrough Awards, a global program recognizing excellence in digital health and medical technology.

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Step

Digital Tools to Collect and Analyze Patient Data

CARE uses a suite of digital tools to collect and assess patient medical and family history, provide pre-test education, and assist with patient scheduling of genetic counseling appointments.

Step

Instant, Easy Ways to Access Testing

Available 24/7 online, gain instant access to everything you need to facilitate testing through CARE. Our cobranded marketing materials, training documents, videos, and more are updated frequently to help you source the latest resources from anywhere.

Step

Post-Test Genetic Counseling for Patients

Telehealth appointments are available within 24 hours and patient scheduling can be accessed on any mobile device via the virtual assistant.

Beautiful female specialist talking to her patient.

Clinical Tools Within CARE

The CARE Program uses a HIPAA-compliant application to collect and analyze patients’ medical information, genetic data, and family history prior to in-person visits. This information can be weighed against clinical practice guidelines to stratify patients by health risks and identify those who qualify for increased cancer screening and hereditary cancer testing. Patients have access to digital education resources and telehealth genetic counseling through CARE.

Ambry partners with healthcare providers and patients through the CARE Program™ to empower patients to learn about their risks as well as options to address them.

Cancer Risk

Understanding one’s risks for cancer is the first step to making a personalized cancer screening and risk reduction plan. Ambry partners with providers and patients through the CARE Program™ to empower patients to learn about their risks as well as options to address them.

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Confident doctor holding digital tablet explaining male patient medical data

Healthcare Providers

Provide consistent, rule-based care for every patient

Automate time-consuming processes so you can focus on your patients

Integrates seamlessly into your existing workflow

Young businesswoman presenting KPI dashboard during team meeting

Health System Executives

Simplify risk assessment as well as genetic screening and testing in your system using a customized program

Create standardization of guideline-concordant care between providers and across your health system

Enable population health programs that support proactive healthcare delivery and high-risk care

Patients

Access resources and experts so you understand your health and family planning options

Partner with your healthcare provider to make proactive healthcare decisions for you and your family

Implementation

Customizable, easily adjusted based on needs

Ambry’s hands-on implementation approach makes it work you

Logistical and clinically-driven support that goes beyond installation

Technically Updated + Compliant

Secure, HIPAA-compliant database and provider portal

Data-driven approach helps you monitor your patient population

Web-based and built using Javascript framework, to securely access from any browser, anytime

What Clients Say

Easy-to-use

Responsive with changes and updates

Visually appealing, easy-to-access marketing materials

Videos

Clinicians Share Their Experiences with CARE

CARE FAQs

What is the cost to patients for genetic testing ordered through CARE?

Through the CARE Program, eligible patients will receive genetic testing through Ambry. Due to our extensive contracts with commercial payers (covering 95% of insured lives), testing is affordable and accessible for the majority of patients. Historically, 4 out of 5 patients pay $0 for testing. fFor those who do pay, they pay on average less than $100. For additional questions on billing, please contact Ambry at +1 949-900-5500 or billing@ambrygen.com.

Which patients can get genetic testing through CARE?

A patient’s personal and family history of cancer will be evaluated through the CARE program to determine if they are eligible for genetic testing. The program uses National Comprehensive Cancer Network (NCCN) genetic testing criteria to assess family and personal history data. These criteria outline factors that may indicate a need for genetic testing, such as cancer type, age at time of diagnosis, and number of family members with cancer. Patients who meets these criteria will be offered genetic testing.

Best Overall Health Informatics Solutions

Ambry’s CARE program was awarded “Best Overall Health Informatics Solution” in the 10th Annual MedTech Breakthrough Awards. The global program recognizes excellence in digital health and medical technology, selecting CARE from more than 5,000 nominations worldwide.

The Ambry CARE Program®

How CARE Works

What CARE Includes

Clinical Tools Within CARE