Your patient can easily send the kit back to Ambry through FedEx or USPS - new USPS return labels for easier contact-free returns!
Visit our Ordering Process page for more details.
When your patient's test results are available for download, you will be able to enter or confirm their email address and send them a copy of the results electronically.
Patients will be required to authenticate using their last name and date of birth to gain access to their test results.
Please do not hesitate to reach out to customer service at +1 949-900-5500 or your local Ambry representative to discuss any unique needs.
View and download our Kit Delivery Options FAQs
View and download our Saliva Collection Instructions or watch our Saliva Kit Instructional Video.
View and download our Mobile Phlebotomy FAQs
For your oncology patients, we provide post-test genetic counseling services for any positive and/or variant of unknown significance (VUS) result. There is no charge for these services. Please complete the Post-Test Genetic Counseling Referral Form [Post-Test Genetic Counseling Referral Form - Cardiology] [Post-Test Genetic Counseling Referral Form - Oncology] [Post-Test Genetic Counseling Referral Form - Rare Disease] or contact us at geneticcounseling@ambrygen.com if you have additional questions.