Ambry's re-requisitioning policy allows you to test for additional genes without the need for a new sample. This can be beneficial when a patient’s medical history strongly indicates hereditary disease, but the initial test report was negative. Newly available information about your patient’s personal or family medical history may also suggest the need to analyze additional genes post-reporting.
Re-requisitioning allows you to gather additional information at no additional charge, so that you can provide the best patient care.
Upon completion of a re-requisition order, a new final report will be provided that includes results for all of the genes tested. In most cases, results will be available in less than 2 weeks and no new samples will be required.
Re-requisition testing and additional reporting are completed at no charge for cases that meet the following criteria:
* Re-requisition orders for neurology tests can be placed via the CustomNext-Neuro™ panel. Please use AmbryPort, our secure online portal, or request assistance through your local Ambry account executive.
If you have any questions, please reach out to your Ambry account manager, fill out our online form, email info@ambrygen.com or call 949-900-5500.