In this session, we will demonstrate how technical advancements, specifically RNA genetic testing, improves the diagnostic yield of hereditary cancer panel testing, by reviewing current data and highlighting specific case examples. We will also describe the benefits of an end-to-end solution which leverages chatbot technologies to systematically distribute a risk assessment questionnaire, identify patients eligible for testing or at increased risk for certain cancers, and provide access to genetics resources, including genetic counseling. Additionally, we will highlight how genetic counselors can play a pivotal role in implementing this approach within their health system.