Primary Care
The laboratory genetic counselor plays an important role in case management. This chapter describes the various aspects of this role, such as improving patient care by preventing inappropriate testing, contributing to laboratory and clinical interpretation of test results, and communicating complex or unexpected results. The laboratory genetic counselor serves as a liaison between ordering providers and laboratory staff. Good communication is vital in this role to ensure understanding and appropriate patient care. The communication skills that the laboratory genetic counselor needs are detailed throughout the chapter.